Home Somerset business Wessex Internet installs broadband Dorset & Somerset Air Ambulance

Wessex Internet installs broadband Dorset & Somerset Air Ambulance


THANKS to Wessex Internet, Dorset and Somerset Air Ambulance can now do their jobs optimally, using a reliable, super-fast and efficient internet connection.

James Gibson Fleming, founder of Wessex Internet, a specialist rural internet provider, was instrumental in bringing a full fiber optic broadband connection to the Henstridge Airfield base in March.

As a skilled pilot and owner of a local rural business, he quickly understood the challenges facing the Dorset and Somerset Air Ambulance team.

A reliable and uninterrupted internet connection is essential for team operations on the ground and in the air. Adverse weather, medical conditions, difficult terrain and remote locations add to the challenges they face on a daily basis.

He said: “As air ambulance is so important to everyone in our Wessex internet coverage area, our civilian team has given up everything to get that link.

“It was no small feat – we were in the heart of winter and had to traverse 5km of the wettest farmland in the Blackmore Valley.

“We took advantage of dry weather and had two plow crews working simultaneously to complete the link in just two days.”

As a registered charity dependent on public funding, the cost of a full fiber optic connection was an important consideration. The team was therefore delighted when Wessex Internet offered to organize the installation for free.

Bill Sivewright, chief executive of Dorset and Somerset Air Ambulance, said: “Having patients quickly, safely and efficiently, without surprises, requires access to the latest information from a number of different sources.

“However, we increasingly depend on fast and reliable Internet communications for all aspects of our operations, from sharing vital clinical or aeronautical information to education, governance and logistics.

“Introducing full fiber to our air base represents a real investment in the future of our communications.

“Wessex Internet have supported us for a number of years and this latest update to our system is a clear demonstration of their enduring support and generosity for which we are extremely grateful.”

Paul Owen, Operations Manager, Dorset and Somerset Air Ambulance, said: “Having a reliable and fast internet connection ensures that any planning required in bad weather and especially overnight can be done quickly and reliably.

“It also saves us time recording and logging incidents after returning to base and allows us to effectively use platforms like Zoom and Teams, which was usually impractical, especially when trying to communicate remotely. as a great team during periods of confinement.

“The entire process of installing this advanced technology, including digging and digging underground, for crews working both inside and outside the building was extremely smooth. .”

Photo caption:

Pictured are Norton Maby (Installation Engineer) and Michael Rose (Apprentice Installation Engineer), alongside the DSAA team of Ben Channon, Kev Rutherford, Jonny Price and Tom Ghee.